Contact Us
Get in touch with our team of oil industry experts
Visit Us
Flat 12 Ruby LoafThompsonport WD3 3LY
United Kingdom
Business Hours
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
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Frequently Asked Questions
What types of industries do you serve?
We primarily serve the oil and gas industry across the entire value chain, including exploration and production, midstream (pipeline and transportation), refining and processing, and distribution. Our solutions are tailored for both onshore and offshore operations of all sizes.
Do you provide international support?
Yes, OilEx Consulting operates globally with projects completed in over 40 countries. We have regional support teams across major oil-producing regions, and our solutions are designed to meet international standards and regulations.
What is your typical response time?
For general inquiries, we aim to respond within 24 business hours. For technical support, our standard response time is 4-8 hours, with 24/7 emergency support available for critical systems through our dedicated hotline.
Can your products be customized for specific requirements?
Absolutely. While we offer standardized solutions, most of our systems can be customized to meet specific operational requirements, environmental conditions, and integration with existing infrastructure. Our engineering team works closely with clients to develop tailored solutions.
What training and support do you provide after purchase?
All our solutions include comprehensive training for your team, detailed documentation, and ongoing technical support. Depending on the product, we offer various support packages ranging from basic email/phone support to comprehensive service level agreements with on-site maintenance.
Do you offer consulting services without product purchase?
Yes, our consulting services are available independently of product purchases. We offer expertise in areas such as operational optimization, environmental compliance, digital transformation, and technical assessments based on our deep industry knowledge.
Our Global Offices
UK Headquarters
Flat 12 Ruby LoafThompsonport WD3 3LY
United Kingdom
Phone: +44 078 478 5176
North America
2700 Post Oak BoulevardSuite 1500
Houston, TX 77056
USA
Phone: +1 (713) 555-0123
Middle East
Dubai Internet CityBuilding 14
Dubai, UAE
Phone: +971 4 555 1234
Asia Pacific
80 Robinson Road#14-01
Singapore 068898
Phone: +65 6123 4567